When you call to discuss your event, it’s very helpful if you provide us with as many details as possible:
1. The date and start time of your event.
2. Is the event formal or casual?
3. How many guests are you expecting?
4. Is your event indoor or outdoor?
5. Do you require any assistance with any rental items?
Frequently Asked Questions
How do I reserve my date?
Once you contact us, if the date is available, we are happy to hold your date once a signed contract is received. Deposits are based on the services required.
When do I need to provide my final guest count?
Final guest count is due 10 business days prior to your event.
What happens to any leftover food from my event?
Due to Health Department regulations, any leftovers must be disposed of properly to ensure that there are no risks of food borne illness. Carryouts are not permitted.
When is the final payment due?
Final payment will be accepted at any time prior to the event. We are also happy to accept final payment the day of your event. We accept cash or cashiers check. No personal checks will be accepted.
Terms & Conditions
Guest count guarantee
The customer agrees to pay the sum agreed upon per guest at the guaranteed guest count, or the actual number of guests served, whichever is greater. The guarantee for the number of guests must be confirmed at least seven days prior to the event. The caterer will be prepared to serve up to 5% more of the guaranteed guest count at the the affair, should the need arrive.
A deposit of 25% is required to confirm a contract unless otherwise arranged. The full balance of charges will be due to the caterer on the date of the event prior to guest service. Payment will be accepted via cash, company check, or cashiers check. All food and beverage charges are subject to 6% sales tax and 15% staff gratuity unless otherwise stated in the contract.
The customer and the caterer each reserve the right to cancel or terminate their agreement at anytime up to 21 days prior to the affair as stated on the invoice. Cancellation must be made in writing by certified mail. If cancellation is performed in this manner, all deposit monies will be refunded in full to the customer. If cancellation is made after 21 days or not as prescribed hereto, the customer agrees to forfeit the entire deposit amount to the caterer.
Equipment damage by Customer
The customer agrees to replace or repair as deemed by the caterer, any property of the caterer which is damaged during the customers affair by the customer, or guests of the customer.